QuestionPro Survey - QuestionPro : Company Satisfaction

How long have you used our [PRODUCTS/SERVICES]?

Not yet a customer

Less than 6 months

6 months to less than 1 year

1 year to less than 3 years

3 years to less than 5 years

5 years or more

Which of our [PRODUCTS/SERVICES] do you use? Select all that apply.

Grain

Chemicals

None yet

Other

How frequently do you purchase from us?

Every week

Every 2 - 3 weeks

Every month

Every 2 - 3 months

Every 4 - 6 months

Once or twice a year

Other

How would you rate your level of satisfaction with us?

Highly satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Highly dissatisfied

Does not apply yet

How much do you rate us on the following attributes?

	Well Below Average	Below Average	Average	Above Average	Well Above Average	N/A
Customer service-Reception

Customer service-Receiving

Customer service-Delivery

Professionalism

Quality of {PRODUCTS/SERVICES}

Understanding customers' needs

Sales staff

Price

Comment:

How likely are you to continue doing business with us?

Very likely

Somewhat likely

Neutral

Somewhat unlikely

Very unlikely

This question does not apply to me yet

How likely is it that you would recommend our [PRODUCTS/SERVICES] to a friend or colleague?

Very likely

Somewhat likely

Neutral

Somewhat unlikely

Very unlikely

This question does not apply to me yet

Do you have any suggestions for improving our [PRODUCTS/SERVICES/MARKETING/WEBSITE]?

Contact Information
(please fill in order to receive a discount on your next purchase)